ARCA Recycling has been the trusted source for implementing appliance recycling programs for over three decades. Our experience and commitment to providing excellent service to utilities and their customers have earned our reputation as the industry leader.
We provide end-to-end program management, offering a full call center with five-star customer service, in-home collection of appliances (refrigerators, freezers, air conditioners, dehumidifiers, and clothes washers), U.S. EPA Responsible Appliance Disposal (RAD) compliant recycling, and expert program management and reporting.
ARCA Recycling’s dedication to energy efficiency, quality service and customer satisfaction is embedded in every program function. We deliver recycling programs for many of the largest utilities in the country, including Xcel Energy, FirstEnergy, National Grid, LADWP and PECO.
ARCA Recycling offers appliance replacement programs to help ease the energy burden for customers by replacing older, inefficient refrigerators, freezers, air conditioners and clothes washers with ENERGY STAR® certified models. These programs lead to decreased energy demand and increased customer satisfaction as customers enjoy new appliances and lower electric bills.
Appliance replacement programs are available for single-family and multifamily homes. Our vendor-neutral purchasing enables the optimal product mix at competitive pricing.
ARCA implements 40 appliance replacement programs throughout the U.S., replacing 30,000 refrigerators, freezers and clothes washers annually.
ARCA Recycling partners with retailers to offer programs that prevent old energy-inefficient appliances from entering the used-appliance market. ARCA understands the importance of proper appliance recycling and disposal and is committed to keeping energy-guzzling appliances from returning to the grid. Our retail program models include:
ARCA partners with secondhand and pre-owned appliance retailers to collect their oldest and most inefficient units. Instead of repairing and reselling the appliances, retailers receive a monetary incentive to have ARCA collect and recycle the appliances.
ARCA collects at retailers through bulk collections, resulting in a lower fee per unit and cost-effective savings. Secondhand appliance retailers avoid the cost of refurbishing old models and can focus on selling more efficient models in the secondhand market.
Utilities are able to claim energy savings through preventing inefficient appliance from returning to the grid.
Retail programs enable appliance retailers to offer a monetary incentive and the collection and recycling of their existing model to customers purchasing a new refrigerator or freezer. Through these programs, participating retailers flag customers interested in the recycling program and collect the old unit at the time of delivery of the new model. The retailer records used appliance information, verifies the customer’s eligibility, and transports the appliance to its holding area for ARCA bulk collection.
Retailers use the incentive as a selling tool and receive compensation for each unit collected. Customers enjoy a convenient one-appointment experience with free recycling, and utilities claim savings and keep older appliances off the grid.
Achieve deeper savings per household when ARCA Recycling installs additional energy-saving measures in the home during appliance recycling appointments. ARCA Recycling enters over 200,000 customer homes a year to recycle or replace old appliances. We can install measures including lightbulbs, faucet aerators, efficient showerheads, advanced power strips and more. Our system tracks the installation of these measures on a household level, so you have full visibility into savings.
To drive additional savings without inconveniencing participants, take advantage of ARCA’s presence in your customers’ homes. Save the cost of rolling a truck to install these measures by allowing ARCA to install during recycling appointments.
Our technicians install the products on behalf of the homeowner, ensuring that the products are used immediately.
ARCA has existing partnerships with suppliers of energy efficiency products, or we can source products through your preferred vendors.
ARCA Recycling can provide appliance recycling compliant with the U.S. Environmental Protection Agency’s Responsible Appliance Disposal (RAD) standards. RAD recycling uses the best environmental practices as defined by the EPA. ARCA has performed RAD reporting for over 13 years and can help your organization become an official RAD partner.
ARCA’s comprehensive recycling processes ensure that all materials are properly handled. Click the PDF link below to learn more about how we recycle.
Learn More About Our Process
For three decades, ARCA Recycling has developed and managed marketing campaigns for over 150 utility energy efficiency programs. Our marketing team has extensive experience designing innovative marketing and advertising programs that drive participation to meet program performance goals.
We’ll implement and manage a master plan for marketing your programs, creating connections with, and inspiring action from your customers.
Customer segmentation and database analysis ensures that our advertising reaches consumers who will listen.
We provide full-scale creative development and production services for advertising, including; digital display, print, direct mail, radio, television, and more.
Your customers spend hours online and it's essential to reach them with a compelling message. We can help with that.
We’ll leverage trusted traditional media outlets to reach a mass audience with your program’s message.
We work with your team to define success and report performance goals according to your needs.
Check out some of our previous projects to see how ARCA drives real-world results.
ARCA Recycling is proud to deliver appliance recycling services to our partners across North America. We work with hundreds of organizations including:
