Arca Recycling

Customer Connexx

ARCA Recycling’s Customer Engagement Solution.

Based in Las Vegas, Nevada, Customer Connexx is a human-focused, technology-driven organization working to connect customers with solutions. Our objective is to create customer satisfaction through integrity, transparency and exceptional service. Customer Connexx is the in-house call center for all of ARCA Recycling’s program and services.
Customer Connexx offers a full array of services to meet your organization’s needs.

Customer Service
  • Program enrollment
  • Scheduling
  • Appointment reminders
  • Program inquiries/application status
  • Outbound notifications
  • Customer satisfaction surveys
  • Billing inquiries
Business Processing
  • Rebate processing
  • Application reviews

Connecting Your Customers with Solutions


Driven by excellence and integrity, Customer Connexx promises best-in-class service. We help you build brand loyalty and reach your business goals through genuine, effective interactions with your customers.

Satisfied Customers

Our first priority is your customers. Customer Connexx offers a full suite of services to accommodate the rapidly changing communication needs of your program.


Our employees and state-of-the-art technology help ensure your organization’s success. Customer Connexx technology provides in-depth reporting to keep your goals on target.

Customer Connexx

Call Center Platform

  • Fully redundant cloud-based solution
  • 99.990% up time over the last 12 months
  • Secure and encrypted data
  • Based on ISO 27001 standards
  • Adherence to Cloud Security Alliance and PCI DSS standards

Portrait of consultant agent man in call center smiling. Happy customer support agent working with headset while sitting at his workstation. Smiling telephone operator using computer in modern open space office.